Terms of Service

1. Introduction

Welcome to Addrow. These Terms of Service (“Terms”) govern your access to and use of the Addrow service (“Service”), operated by vanrossum.dev (“we”, “our”, or “us”), a company registered in The Netherlands.

By creating an account, requesting early access, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

2. Service Description

Addrow is online software for freelancers and small businesses to manage invoicing and related bookkeeping tasks. Depending on your plan and configuration, the Service may include:

• Creating, sending, and tracking invoices and credit notes
• Managing contacts, company profiles, and expenses
• Payment links via supported payment providers
• Optional bank connection and payment matching via Ponto (Isabel Group)
• Optional AI assistant features (questions and actions with your approval)
• Exports, PDFs, and related account tools

Features may change as we improve the product. Early access or beta features may be incomplete or change without notice.

2.1 Bank connection

Bank connectivity is provided through Ponto, a product of Isabel Group. Where you connect a bank, you pay Ponto for that connection according to Ponto’s terms and pricing. Addrow uses the connection only to read account and transaction data for matching incoming payments to your invoices in the Service. Addrow does not resell bank access. Bank authorizations may expire and require reconnection (for example under PSD2 / bank policy).

3. Account Registration

To use most of the Service you need an account. You agree to:

• Provide accurate registration information
• Keep your credentials secure
• Update your details when they change
• Accept responsibility for activity under your account
• Notify us promptly of unauthorized use

You must be at least 16 years old to create an account.

4. Your Content and Responsibilities

You retain ownership of invoices, contacts, expenses, files, and other content you submit (“Your Content”). You grant us a limited license to host, process, and display Your Content solely to operate the Service for you.

You are responsible for:

• The accuracy and legality of Your Content (including tax and invoicing compliance in your jurisdiction)
• Obtaining rights to any data you import (for example contacts or bank data)
• Reviewing AI suggestions and approving actions before they take effect
• Backing up important business records as needed for your own compliance

5. Subscriptions and Payments

5.1 Plans

The Service may be offered free, in early access, or under paid plans. Plan details and limits are described on our website or in the product and may change over time.

5.2 Payment processing

Paid subscriptions and payment links may be processed by third-party providers. Those providers may present their own terms at checkout. We do not store full payment card details on our servers.

5.3 Billing and renewal

Where subscriptions apply, fees are typically billed in advance and may renew automatically until cancelled according to the process we provide in the product or by email.

5.4 Price changes

We may change pricing. We will give reasonable notice of material price changes for existing paid customers, usually at least 30 days before the change applies to your next cycle.

6. Refunds

Refunds for paid subscriptions, if any, are handled case by case or as stated at purchase. Statutory consumer rights under Dutch and EU law are not affected where they apply. Unused periods of a billing cycle are generally non-refundable once the period has started, unless required by law.

7. Acceptable Use

You agree not to:

• Use the Service for illegal, fraudulent, or harmful activity
• Infringe intellectual property or privacy rights of others
• Attempt unauthorized access to systems or other accounts
• Abuse AI features (for example to generate spam or deceptive invoices)
• Resell or sublicense the Service without our written permission
• Overload or disrupt the Service beyond normal use or published API limits

We may suspend or terminate accounts that violate these rules.

8. Intellectual Property

The Service, including design, software, and branding, is owned by vanrossum.dev and protected by law. You may not copy, modify, reverse engineer, or create derivative works of the Service except as allowed by mandatory law.

9. AI Features Disclaimer

AI outputs can be wrong or incomplete. You must verify amounts, parties, tax treatment, and any action the assistant proposes. We do not warrant that AI output is suitable for any particular legal, tax, or accounting purpose.

10. Limitation of Liability

To the maximum extent permitted by Dutch law:

• The Service is provided “as is” without warranties of any kind
• We do not guarantee uninterrupted or error-free operation
• We are not liable for indirect, incidental, or consequential damages
• Our total liability is limited to the amount you paid us for the Service in the 12 months before the claim (or €100 if you paid nothing)

These limits do not exclude liability that cannot be limited under mandatory law, including liability for intent or gross negligence, or consumer rights that cannot be waived.

11. Termination

You may stop using the Service and request account closure at any time. We may suspend or terminate access if you breach these Terms, fail to pay fees, or create risk for the Service or other users. Upon termination your right to use the Service ends. We may delete data after a reasonable period, subject to legal retention duties.

12. Governing Law and Disputes

These Terms are governed by the laws of The Netherlands. Courts of The Netherlands have jurisdiction, without prejudice to mandatory consumer venue rights. EU consumers may also use the Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

13. Changes

We may update these Terms. Significant changes will be communicated by email or in the product. Continued use after the effective date constitutes acceptance, except where mandatory law requires otherwise.

14. Contact

vanrossum.dev · Schoolstraat 70, 6721 CS Bennekom, The Netherlands · KVK 66761743 · hello@addrow.io